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Buying Request from Indian Buyer

After the two days off Monday is always a tough day at the office. There were inquiries from trade mate on my members profile for used mobile tower crane and tower cranes. As used mobile tower crane is not offered by my member so tower crane inquiry was the one I was focusing on. This buyer mentioned the maximum weight for tower crane he was looking for but did not mention other technical specifications that are required from buyer’s side. The contact details and the email address that was provided by the buyer he seemed to be a good potential one.
As few of his technical specification were missing so decided to give him a call and ask for the details so that we can quote him the price according to his requirement. What he basically required was a usedself erecting tower cranes but as we do not deal in used tower cranes so convinced him on the benefits of getting a new one. He provided us with his detail specification for self erecting type tower crane and asked for FOB price and CIF price to Calcutta, India. His details have been forwarded to our dealer in India and he would be contacting the buyer for further details.


Government Tenders

Currently there is a lot of potential in Bangladeshi buyers. This is certainly not in terms of individual buyers I am talking about it is in terms of Government tenders that are coming up from time to time. There are a lot of construction related equipment that the Bangladeshi government is looking for, what they are actually looking for are regular suppliers who can provide the needed construction related equipment time to time. These suppliers must have equipment such as; used mobile tower crane, tower cranes, luffing cranes, motor graders, stone crushers and all the other different types of construction related equipment.

But the process to participate in these tenders is quite a hectic process because most of these tenders are for Armed Forces such as Navy, Army and Air Force. So the documentation process in order to participate in these tenders is quite lengthy and time taking. One of my colleagues in the office also got an inquiry similar to the one I got in order to participate in these tenders but his inquiry was more related to usedself erecting tower cranes. So the point to understand is that there is quite potential in Bangladeshi market in terms of tenders and becoming a regular supplier for the government. 


An unexpected call

Today at around 5:30am in the morning received a call from a buyer of Malaysia with whom we were previously in contact with regarding used mobile tower crane but as my member does not offer this product so I informed her that we do not have mobile tower cranes. Immediately she mentioned about an inquiry for a tower crane of a German brand she also mentioned the model and other technical specifications of that tower crane and asked for other services related to the installation and maintenance of the crane. I asked her to email me all the details.

When I reached the office I immediately checked my inbox, from last week there was a pending inquiry for used selferecting tower cranes. That was certainly of no interest to me and to my member. When I strolled down I found an email from the Malaysian dealer containing all the details regarding the inquiry of the tower crane she was mentioning about. When I mentioned all the details to my member he said that the closest to this specification we can offer her is QTZ 7030, which does not fulfill all their specification but is close enough to what they require.


A Turkish Buyer

In the afternoon received an instant message on Skype from my member. He was talking about a customer who has visited our booth at Bauma Shanghai 2012. He had an inquiry for used self erecting tower cranes and for tower cranes. I decided to contact the customer and inform him that we can only cater his requirement for tower crane. Because we do not manufacture self erecting tower cranes. Products that we manufacture include tower cranes, luffing cranes and topless tower cranes. Tried to call him just before the lunch time but the contact was not established because he was not answering his phone.

After the lunch time called him again at 3pm and this time the call was connected. The buyer seemed very happy about his meeting that they had our booth at Bauma Shanghai 2012. He also mentioned a Chinese distributor through which he has purchased a used mobile tower crane recently. He said that he was very much satisfied with the way Chinese were dealing with him and that’s what motivated him to purchase a tower crane also from a Chinese manufacturer on the basis of his past experience with the Chinese. So we took his required specification for tower crane and are waiting for the quotation so that we can sent it to the buyer.


Brazil a potential market

For days we were looking for buyers from Brazil for used self erecting tower cranes, tower cranes and other construction equipments. Finally our search was over when we received an inquiry from my member side. He mailed me an inquiry from Brazil which seemed a very potential inquiry. The buyer seemed like a potential buyer because in his inquiry he provided all the details and specification of the tower crane that he was looking for.  He mentioned all the details such as; height, Jib Length, Tip load and maximum weight all the details that are required to quote the buyer for a suitable model of tower crane.

When the contact was made to the buyer he seemed very positive regarding our offer and our company’s offering. He had already gone through our product catalogue and was quite impressed with our offerings to them. He not only discussed with us regarding his requirement for tower cranes but also mentioned about his requirements for used mobiletower crane. He also discussed with us the potential for construct equipment manufacturers in Brazil because of the heavy infrastructure development going on in the country. He also mentioned one of his old dealers in China who he buys all the construction related equipment, and if this deal goes on well with him he might consider us for his future requirements for construction machinery and tower cranes.


Irrelevant inquiries increasing problems

Today started of my day by opening my outlook and checking my mails. At the start of the day saw an inquiry from my member regarding usedself erecting cranes which was certainly of no interest to me because it wasn't relevant to the product my member is offering. Still wasn’t clear why my member has forwarded me that particular inquiry of a buyer.  It is something that has been happening for the past few days that irrelevant inquiries has been coming to me for the past few days from my member and I was not getting that why is he doing this when he knows that has nothing to do with our product.

Another irrelevant inquiry that I received today was for usedmobile tower crane which is certainly not relevant to my product once again. When I discussed this thing with my member he made me knew that recently he has set an auto inquiry sender against my mail address that whenever an inquiry relevant to our keyword appears on the portal it is automatically transferred to by inbox. Because of which I was getting a lot of irrelevant inquiries. But the advantage for this is that at times we get some very good potential inquiries as well.


The man with an attitude

Today when I started my day by logging in to my member’s inbox looking for any new inquiries found some new inquiries regarding used self erecting tower cranes and some related to tower cranes as well. One interesting inquiry that was encountered by me was from a buyer of Pakistan. I was expecting such an inquiry because from few days a visitor from Pakistan was continuously coming to our website and was checking the different models of tower cranes, luffing cranes, topless tower cranes that we have.

This buyer from Pakistan placed an inquiry for a very big tower crane which is usually not expected from a buyer usually coming from Pakistan. And the height he required for the tower crane exceeded the height we had for luffing crane. So I decided to call him in order to ask that if he was fine if we quote him for a luffing crane of maximum height 180 meters instead of 250 meters. We could have quoted him for used mobile tower cranes, because we were having mobile cranes similar to that specification.  Nevertheless  when I called him he was very rude and did not replied to any of my answers properly still because he seemed to be a potential buyer belonging from a good company from Pakistan I decided to send him the quotation. I guess this is one of the lessons you have to learn as time passes by dealing with different types of buyers with different moods. But what one more thing that I think could be a possibility is that these people has to deal with illiterate labor class on daily basis, so they eventually looses the ethics to differentiating between a literate person and an  illiterate one.


Bangladesh a hidden market

In the past few days searching for buyers for tower crane, used self erecting tower cranes, luffing cranes and other construction related equipments. Found some very potential buyers coming up from Bangladesh.  In the past not a very large amount of buyers came from countries like Srilanka or Bangladesh.  But in the past few days there are a lot of buyers coming up from this region. Recently have found some very good potential buyers from these regions and some prospect deals are on its way. We are having very high hopes from these deals and expect that one of these deals will eventually close out.

The best thing about these buyers coming up from Bangladesh is that they don’t have any particular requirements for a particular category of construction related machinery. It has requirements for all the different types of construction related machinery. A great example of this is a buyer which I found last month in October with whom negotiations are in progress for two different models of tower crane the same buyer today provided us with an inquiry on used mobile tower crane. So what all these details highlight is that currently Bangladesh is a very potential market for construction related equipment manufacturers.


SEO doing wonders

Yesterday I was going through different B2B portals looking for tower crane buyers and used self erecting tower cranes buyers. At that particular moment a buyer from Tajikistan landed on my Web DHS, my messenger started popping, I immediately responded by greeting the Tajikistani buyer and asking if he has any particular requirements for tower crane or used mobile tower cranes or any other type of crane. But unfortunately the buyer wasn’t replying, again and again different pops started to blink in front of my screen and I can see that the buyer was going through the different products of my member’s website. He was going through QTZ7030, QTZ5616 and QTZ 125.  I replied on almost all of those pop ups but not a single reply came from any one of them. I was a bit disappointed because Tajikistani buyers are one whom which my member value a lot and I really wanted to get in touch with this buyer and take down his specifications for tower crane. Because with the frequency he was going through the different products of my company I could sense that he seemed a potential buyer and one could yield some positive results for my company.

I left the office at around 10:00 pm mid night till then there was no inquiry in my inbox. I have one habit that every day when I come to the office I usually go through my member’s inbox. And today when I was going through my member’s inbox I saw the same buyer inquiry placed in my member’s inbox.  The inquiry landed in my inbox because of the efforts of the SEO team who has increased the ranking of my member’s Web DHS on Google.


Buyer with multiple requirements

Today had a conversation with an Indian buyer regarding one of his inquiries regarding tower crane that he has placed online. At first the details that he provided online seemed like an inquiry for used self erecting tower cranes but what actually he was looking for was luffing crane, external tower crane and internal tower crane.  He asked for around 3 quotations at the same time, 5 for external tower crane, 5 for internal tower crane and one for luffing crane.  Once we have received the detailed specification of the tower cranes he was requiring we forwarded the details to our factory to see whether we possess the manufacturing ability of that particular specification.

After talking to our representatives at our factory we came to knew that we can full fill all the specifications except the desired height of the buyer. The solution he proposed in this regard was by adding mass sections to the tower crane through which the desired height mentioned by the buyer could be achieved.  The buyer also had a requirement for used mobile tower cranes, but as we do not deal in that particular category so we did not took much interest in that particular query of his. 


Query regarding the quotation from Malaysian dealer

Tower Crane QTZ 7030
Yesterday decided to give a follow up call to one of the dealers in Malaysia, talks with this dealer is currently in progress regarding our tower cranes model QTZ 7030. Although different companies manufacturing used self erecting tower cranes also approached this buyer/ dealer but didn’t have a positive response from her because she was interested in tower cranes specifically. She said that she was just about contact me if I hadn’t contacted her in the first place. It was regarding the technicality of the tower crane that we have quoted her the price for. One of her customers was having a query that as he is currently building a 20 story building but doesn’t has any area near by the construction site where he can install the tower crane, so he was actually asking our dealer that can he install the tower crane away from the construction site of the building? Or he has to go for some other type of cranes such as the used mobile tower cranes. The answer that was provided by us to the dealer was that the tower crane for which we have quoted her the price needs to be installed within the construction site area. Because as the number of stories of the building increases length of the tower crane also increases with it, and it is necessary to have a support area for installing that particular tower crane.